Shipping policy
Shipping Information
Thank you for shopping with Sugar & Wicks Co.! We want to make sure your candles arrive safely and as quickly as possible.
Processing Time All orders are processed within 2–3 business days of being placed. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Options & Estimated Delivery Times
- Standard Shipping — 5–7 business days
- Expedited Shipping — 2–3 business days
- Overnight Shipping — 1 business day (order must be placed by 12 PM EST)
Shipping Rates Shipping rates are calculated at checkout based on your order weight and delivery location. We offer free standard shipping on all orders over $50.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Candle Packaging We take extra care to package every candle securely to prevent damage during transit. Each order is packed with protective materials to ensure your candles arrive in perfect condition.
Shipping Restrictions We currently ship within the United States. International shipping is not available at this time, but we're working on it!
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date and we'll make it right.
Questions? We're happy to help! Reach out to us via our Contact page and we'll get back to you within 1–2 business days.